What information does ReCORK collect? We record your e-mail address when you sign up for our e-mail list. You can opt-out of this list at any time after signing up for it, and then your e-mail address is removed from our records. If you are a customer who has placed an order, we store your shipping and billing addresses, name, email, and phone number.
Does ReCORK record server logs? Yes, when you visit our websites we may record your IP address (to direct you to the correct web store for your country), browser type (to optimize your web viewing), your web request (for optimizing your experience with the most relevant information), the time of your request and your interaction with our website.
Does ReCORK keep e-mails that you send us? Yes, we store your communications with us in our customer database. That way we can respond to your requests, attend to your inquiries and provide better service. We may use your e-mail address to communicate with you.
If a customer sends in a testimonial or answers a ReCORK survey, does ReCORK use the response anywhere? We reserve the right to reproduce, in printed marketing materials, the web or email campaigns, any testimonials, survey responses, comments to ReCORK Facebook postings or tweets directed at ReCORK.
Will you share my information with anyone? We don't share any customer information with anyone, other than our own subsidiaries (Edge Marketing Corp., Edge Marketing Sales, SOLE UK Ltd.).
Is my information secure with ReCORK? We do not allow any unauthorized use, access, alteration or disclosure of information and we take appropriate measures to protect against this. Our encryption and security measures are reviewed quarterly by Security Metrics to make sure they are sufficiently robust. Personal information is processed on our servers in Canada.
Can I access and update my personal contact information? Please email if you would like to update any personal contact information.
For any use of personal information other than the purpose for which it was collected, we will first ask for your permission for use.
2923 - 5th Ave. NE
Calgary, AB T2A 6T8